Customer Service

Our watches come with a 1-year limited warranty that covers manufacturing defects.

You can return your watch within 30 days of purchase for a full refund or exchange it for a different model.

Once your order is shipped, you will receive an email with tracking information. You can use this to track the status of your order.

We accept all major credit cards, including Visa, Mastercard, American Express, and PayPal.

Please contact us as soon as possible if you need to cancel or make changes to your order. We will do our best to accommodate your request.

Yes, we ship worldwide. Please note that international shipping rates and delivery times may vary.

Our business hours are 9:00AM – 7:00PM.

You can contact us by email at support@getvui.com or by phone at +1978-636-0486.

Our watches are made from high-quality materials, including stainless steel, leather, and ceramic.

Yes, all of our watches are water-resistant up to 30 meters (100 feet).

Yes, all of our watches have a battery life indicator to let you know when the battery needs to be replaced.

Yes, all of our watches have a battery life indicator to let you know when the battery needs to be replaced.

To clean your watch, use a soft cloth and mild soap. Avoid using harsh chemicals or abrasive materials.

We recommend having your watch serviced every 2-3 years to ensure it continues to run accurately and efficiently.

Our warranty covers manufacturing defects, including defects in materials and workmanship.

We do not recommend attempting to repair your watch yourself, as this may void the warranty. Please contact us for assistance with repairs.